8/23/2023 0 Comments Smoldering ember wyrm.Some remotes can aquire codes from other appliances and may have to be reset. A simple RESET (turn on/off or remove the batteries for several minutes) can usually clear out issues and a re-syncing happens automatically. The remote may have to be synced or learn new codes. Most remotes work on radio frequenxy and interference can cause bad communication and scrambling of the codes.NOTE: The receiver batteries drain much quicker than the transmitter (exposed to heat, constant communication with the transmitter, etc.) and may have to be replaced every 3-4 months. Consult your manual to see what kind of remote system you have and where your receiver may be located. The transmitter often has a battery level indicator which ONLY refers to the transmitter batteries NOT the receivers. Most remote systems have 2 components that run on separate batteries: The handset (transmitter) and the receiver. Start-up from our team you can rest assured that your new fireplace operates properly, safely and at it’s peak performance. The experience and factory training to install your new fireplace or stove safely, professionally and expeditiously. Work with you to find the right product and prepare for the handoff to the installation team. Using the Alber’s recommended service providers will guarantee you have a seamless project experience. While other hearth shops have a limited installation crew and long wait times, we have several partners with more capacity that can keep lead times to a minimum. We also have more resources to fall back on especially during our “busy season”. Unlike other hearth shop’s where you have to use their staff for your installation or service, we have a choice of service partners that we match with your particular need for the best outcome. We stand behind these partners and recommend them to you as if they were our own employees. Our installation and service partners have long experience in the hearth industry, have been thoroughly vetted by Alber’s and have a professional staff. Alber’s Fireplaces has provided local homeowners and customers access to top quality service providers for over 40 years.
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